SAFETY ADVISORY: THE RIDE, THE TOUR & THE DOWNTOWN EXPERIENCE COULD AGGRAVATE CERTAIN HEALTH CONDITIONS. The experience involves motion, sideways seating on the bus, constant starting and stopping, loud music, sounds effects, theatrical and strobe lighting, multiple television screens, and virtual reality moments specifically on THE DOWNTOWN EXPERIENCE. There is also a simulation which involved floor shaking, sudden tilting and jarring actions, in addition to loud sounds and flashing lights. THE RIDE, THE TOUR & THE DOWNTOWN EXPERIENCE are not recommended for guests with motion sickness or dizziness, sensitivity to strobe or other lighting effects, back, neck, or similar physical conditions, heart conditions or high blood pressure, or sensitivity to loud sounds. You are responsible for the use of your best judgements when deciding to experience our products. THE RIDE, THE TOUR & THE DOWNTOWN EXPERIENCE are not wheelchair or handicapped accessible. However, THE RIDE, LLC does try to accommodate passengers of all abilities, when possible. Disabled passengers would need to be able to ascend and descend 4 steps to board and deboard the bus, with assistance from members of their party. For liability reasons, THE RIDE, LLC staff is not allowed to assist, except in emergency. Folding wheelchair storage can be accommodated onboard or at the box office, depending on available space.

THE EXPERIENCE PASS will combine THE RIDE, THE TOUR, THE DOWNTOWN EXPERIENCE and a 60-Minute Sightseeing Cruise with Hornblower into one low price of $119!  To learn more & purchase your Experience Pass, click here.

Advance reservations are required. Tickets can be booked online here, or by emailing our Customer Care Team at least 48 hours in advance: reservations@experiencetheride.com

Please note THE RIDE, THE TOUR & THE DOWNTOWN EXPERIENCE are timed events with limited seating per departure.

*As of April 1st, 2018 our box office will be permanently closed. All reservations must be booked online or by contacting our Customer Care Team.

*As of April 1st, 2018 our box office will be permanently closed. All reservations must be booked online or by contacting our Customer Care Team.

You can get your hands on tickets anytime by clicking BUY TICKETS, by phone at 212- 221-085 or by email: reservations@experiencetheride.com. Our Customer Care hours are 9AM-9PM daily.

All ticket are delivered electronically to your email address via your confirmation email.

Yes! Group rates and private charter information can be found under Groups Sales.

Just like a regular tour, city or private charter bus, there are no seat belts on our vehicles. And you’ve heard about NYC traffic, right? We don’t go fast enough to warrant seat belts

Sorry, there are no bathrooms on the bus. THE RIDE cannot guarantee access to available facilities in any surrounding retail store or restaurant.

We only allow bottled water on THE RIDE—all other beverages and food are prohibited.

Yes, we operate in all kinds of weather except for the occasional blizzard or hurricane. If either of those freak weather occurrences do happen, we will be in touch by phone or email.

THE RIDE, THE TOUR Powered by THE RIDE and THE DOWNTOWN EXPERIENCE Powered by THE RIDE do not travel at high speeds. However, the bus does have the audience members facing sideways as we travel through New York City, so you can expect some repetitive starting and stopping that may affect some patrons.

Our Customer Care Representative seat patrons based on party size and may adjust your place in line to ensure your party is seated together. We cannot make seating guarantees of any kind.

Every seat on our bus provides an excellent view of the city and of our show! As our bus moves along our route, your perspective in constantly changing offering spectacular sights at each turn! Take lots of photos and tag us @TheRideNYC!

Our vehicles are not wheelchair or handicapped accessible. Patrons must be able to ascend and descend stairs to board and deboard the vehicle.

Queen of THE RIDE is an adult-themed ride cruising Manhattan with live street performances! In our interactive Friday night experience, you’ll hop aboard one of our luxury motorcoaches with stadium-style seating, high-quality audio and 40 video screens. Blurring the boundaries between what’s really happening and what’s part of the show, your hilarious drag host will guide you through wild performances right on the streets of New York! Queen of THE RIDE is available on the third Friday of every month at 8PM and 9:30PM. Complimentary drink included before and after the show at Ritz Bar & Lounge.

Must be 21+ to ride. Valid ID required. Busses board and return at Ritz Bar & Lounge in Hells Kitchen! We encourage your to arrive early to receive your complimentary drink at the bar before boarding! No alcohol will be permitted or served onboard the bus. Complimentary drink inside Ritz upon your return.

Please note: show may include R-rated mature content/adult-themes. Please be advised that this experience may not be appropriate for some audiences.

For groups of 10+, contact groupsales@experiencetheride.com.

Please note: show may include R-rated mature content/adult-themes. Please be advised that this experience may not be appropriate for some audiences.

For groups of 10+, contact groupsales@experiencetheride.com.

THE RIDE realizes the impact that we have on the environment and uses best practices to keep that impact as small as we can.

THE RIDE uses a diesel particulate filter (try saying that 10 times fast!) making it the cleanest large vehicle on the road today.

THE RIDE’S PATENTED, AWARD WINNING CONSTRUCTION INCLUDES FLOOR-TO-CEILING GLASS.  DURING PERIODS OF “NEW YORK CITY HEAT ADVISORIES,” MANAGEMENT MAY CANCEL PERFORMANCES FOR OUR PATRONS’ SAFETY AND COMFORT.  IN SUCH AN EVENT, ANY PATRONS UNABLE TO RESCHEDULE WILL BE REFUNDED IN FULL FOR ANY MONIES PAID DIRECTLY TO THE RIDE.

Thank you!

Other deals, discounts, special offerings or New York City attraction passes cannot be matched or combined for groups of 10+ to access THE RIDE, THE TOUR or THE DOWNTOWN EXPERIENCE. For NO reason can you purchase an attraction pass and apply it to a Groups, Private or Corporate Events for THE RIDE, THE TOUR or THE DOWNTOWN EXPERIENCE. For Groups of 10+, Private and Corporate bookings, please visit our Group Sales page. For questions, please call 212-244-2551 ext. 142.

As a pass holder, you can now reserve your tickets online! Visit the applicable link below and follow the instructions. You will receive a confirmation email and eTickets for boarding. Be sure to read the confirmation email thoroughly; your boarding location and instructions are inside!

For New York Pass, reserve your tickets at: ExperienceTheRide.com/NYPass

For Explorer Pass, reserve your tickets at: ExperienceTheRide.com/ExplorerPass

THE RIDE no longer accepts the Sightseeing Pass. Please contact us for special discounted rates!

If pass eligible tickets for your desired date and time are unavailable, please contact our Customer Care Team at (212) 221-0853 or email us at reservations@experiencetheride.com.

You will be asked to enter a valid credit card to hold your reservation. Your card will not be charged at the time of purchase. If you cannot present your pass at boarding, if your pass is invalid/ expired, or if you do not show up for your departure, your card will be charged the full- price amount for your purchase. (THE RIDE: $69/ ticket, THE TOUR: $35/ ticket, THE DOWNTOWN EXPERIENC: $54/ ticket.)

THE RIDE: Holiday Edition is a holiday-themed experience. Our route does not pass any Christmas lights and or The Rockefeller Center Tree. Route is subject to change due to heavy vehicular traffic and pedestrian traffic during the holiday season.

Your plans may change. The Flex Ticket enables you to change the date and time of your reservation once at any time before the day of your reservation! Select the “Upgrade to Flex Ticket” option while making your reservation online at ExperienceTheRide.com.

Flex Ticket exchanges can be made with our customer care specialists by phone or email provided in the emailed ticket confirmation. Your one-time change of reservation must be made at least 12 hours in advance of scheduled departure time and is dependent on space available.

Regular reservations are fixed, no refunds or exchanges. If you would like to change the date and time of your reservation and do not have Flex Tickets, you will be subject to a rebooking fee of $10 per ticket. No reservation changes are permitted within 12 hours of your originally scheduled departure time.

ALL SALES ARE FINAL. No refunds. No exchanges. No rescheduling. All guests are required to meet at their designated boarding locations 15 minutes prior to their show. If you miss your bus, we cannot move you to another show.

If you purchased the Flex Ticket option, exchanges can be made with our customer care specialists by phone or email provided in the emailed ticket confirmation. Your one-time change of reservation must be made at least 12 hours in advance of scheduled departure time and is dependent on space available.

Regular reservations are fixed, no refunds or exchanges. If you would like to change the date and time of your reservation and do not have Flex Tickets, you will be subject to a rebooking fee of $10 per ticket. No reservation changes are permitted within 12 hours of your originally scheduled departure time.